LOCAL Chocolate Fountain Rentals are for the day stated on the rental contract and include: chocolate, our services to pre-melt the chocolate, handle set up, tear down, and fountain clean up; plus SplashGuard™ that maintains approximately 95% of the chocolate inside the fountain base. Personal attendant is optional. Assistance with table decor provided at no additional cost, as requested. Small fee for out of town deliveries, and in case of long distance travel, standard mileage fees apply.

LOCAL Beverage Fountain Rentals are for the day stated on the rental contract and may be picked up the day before the event (unless delivery/set up was contracted) and shall be returned the following business day after the event. Client IS NOT responsible for cleaning rental equipment and is requested NOT TO DO SO to avoid the possibility of damage.  Customer shall have a credit card number on file with us in the event of damage or theft and will.

ALL SHIPPED Rentals are for the day stated on the rental contract and are shipped to arrive at least 1 day prior to the event and shall be returned the following business day after the event, using the FedEx Return Label(s) provided. Client is responsible for properly cleaning equipment following use as designated on the rental agreement and contract, and repacking it to ensure its safe return using packing materials provided unless previously damaged in shipping or lost, and transporting to a FedEx/Kinkos location or contacting FedEx in advance to arrange for pick up service on return date. Client will sign a Rental Agreement as part of his/her invoice, acknowledging responsibility for equipment and its safe and timely return, and shall have a credit card number on file with us in the event of damage or theft. Adequate directions are included but we provide an after hours  phone number in the event additional assistance is required.

Questions & Answers - National Chocolate Fountain Rental Provider

Q: How does the Chocolate Fountain work?
A: The fountain base is electrically powered with a heating element that melts the chocolate and maintains a nice warm temperature, and has a motor that drives a stainless steel auger that moves the chocolate upward, over the top of the fountain and onto the multiple tiers.

Q: Will I receive a booking agreement?
A: Local rentals receive a Rental Service Agreement (RSA) that clearly identifies your event times and location, and rental selections.  Non-local rentals receive an invoice with our Rental Agreement statement, documenting responsibility, shipping dates and return procedure.

Q: Will I need to call you to remind you of my reservation?
A: No, the week of your event, we will contact you or your designated contact person to let you know that you're on our schedule!

Q: Do I have to provide the dipping items for local rentals?
A: No, we are happy to provide you with a quote so you can concentrate on other party details. You select the items of your choice and we do all of the work; shopping, cleaning, cutting, arranging on attractive display pieces, transporting, and table arrangement. 

Q: Do I need to decorate the chocolate fountain table?
A: Some clients prefer to decorate the table area with only the dipping items but others prefer a more elaborate display to further enhance the chocolate fountain experience! Tables can be decorated to suit the occasion and to any degree of elegance or fun that you desire.  If you chose to decorate, the base of the fountain should not be wrapped as it decreases the airflow of the motor which
will impede proper fountain operation.

Q: If I do not live in the greater Wichita area, can I still rent a chocolate fountain for my event?
A: Yes. If you are within 100 miles, we are happy to provide you with a quote for delivery service. If you are not within driving distance, we can ship a fountain to you with detailed instructions.

Q: Are chocolate fountains messy?
A: Not with our new SplashGuards^™.  These are attractive looking 100% stainless steel collars that fit perfectly on the fountain base.  They won't catch all of the drips but will keep approximately 95% of the chocolate in the fountain area where it belongs.  These are provided at no additional charge for local rentals.

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